Reviews

I forgot to ask about the best run-flat tire pressure for an optimum ride. When you inflate the tires, you do so at 35 psi. The label behind the door says less.

Awesome

Timely visit

Great service; friendly knowledgeable team.

Your salesman was honest and very nice. He got the car I wanted in the promised time. All was good with the whole transaction.

The dealership itself is awesome. Eric is so understanding and helpful. He is right on all my issues (which are many). Their shuttle service is very much appreciated. The problem I have is with the Cadillac SRX -- what a piece of garbage. I am constantly bringing it in for replacement parts. Right now my drivers side mirror is not defrosting and my window squeals when putting it up and down. Both of these things are hundreds of dollars to fix.

If this was at the body shop they told me 2 to 3 days it ended up being seven days and I'm the one that had to make the phone calls to find out about my vehicle

The service rep - Andy was knowledgeable regarding the issue I had and shared that they had seen and resolved the same type of issue with other customers. This type of dialogue provides great reassurance from a customer perspective. No one wants their vehicle to be a "science experiment". Also cleaning the car afterwards was greatly appreciated. Many thanks.

The service department and the mechanics did a great job making sure my SRX was running properly and assured me the car was in excellent working order. Andy in service is very conscientious. His attention to detail and customer service is exactly was I expect from Taylor Cadillac. Thanks to Andy and the mechanics ! Jennifer Findsen

It was an overall very pleasant experience and look forward to visiting the dealership again.